Dead 4 Returns Game Login and Client Update Exception Problem Collection

1. Feedback can not log into the game

· Try switch your networks.

· Confirm your currently using network type (mobile network or wifi) and check if it can be switched.

a.Can not switch

· Use the Huatuo tool https://ping.huatuo.qq.com/ to test the login domain name pw.ztgame.com.cn in the same network environment, and copy the result URL.

b.Can be switched

· Try to log in again, if you can log in, the problem will be solved;

· If you still can't log in, use the Huatuo tool https://ping.huatuo.qq.com/ in the same network environment to test the login domain name pw.ztgame.com.cn , and copy the result URL.

2. Feedback client cannot be updated

· Try switch your networks.

· Confirm your currently using network type (mobile network or wifi) and check if it can be switched.

a.Can not switch

· Use the Huatuo tool https://ping.huatuo.qq.com/ in the same network environment to test the CDN domain name cdn.tips-works.com and copy the result URL;

· Try to visit http://cdn.tips-works.com and copy the result URL.

b.Can be switched

· Try to update, if it can be updated, the problem will be solved;

· If it still cannot be updated, use the Huatuo tool https://ping.huatuo.qq.com/ in the same network environment to test the CDN domain name cdn.tips-works.com situation, and copy the result URL;

· Try to visit http://cdn.tips-works.com and copy the result URL.

After copy the result URL of the tool,confirm your located region, confirm the abnormal time (as detailed as possible), and then feedback to us, thank you.

Finally, we suggest you to try vpn to log in or update the client.